Expired Registration Recovery Policy - ERRP
Note: All ICANN regulated domain names are covered by this policy, Whilst our renewal reminder systems are identical for all domain name types the exact timings and the redemption system is unique to ICANN.
This Policy formulates the proceedures for renewing and recovering deleted domain names, the full text may by found here ICANN ERRP.
Renewal / Notices & Warnings
Sixty Day Warning
60 days prior to expiry we will send an email to the administrative contact for the domain name, this will warn of the forth coming expiry of the domain name. It will also offer you the chance to renew this domain name
--------Example Email Below----------
Subject: BB Online Proforma Renewal invoice for yourdomainname.net
yourdomainname.net
The above domain name expires shortly.
please find attached a PDF Proforma Invoice for the renewal of yourdomainname.net.
If you are unable to read this invoice please download a copy of Adobe Acrobat from http://www.adobe.com/products/acrobat/readstep2.html.
You may log into your control panel at: https://bbonline.useradmin.co.uk and renew the domain there.
In case of any difficulties, contact us at the address below or by email accounts@bb-online.com
Best Regards,
BB Online - Hostmaster
PO Box 2162
Luton
Beds
LU3 2JL
United Kingdom
Tel: +44 1582 572148
Fax: +44 1582 585057
--------Example Email End----------
Forty Day Warning
40 days prior to expiry the sixty day notice email is repeated
Thirty Day Warning
30 days prior to expiry a hard copy invoice is posted to the billing address associated to the address on record, the sixty day notice email is again repeated
Twenty Day Warning
20 days prior to expiry the sixty day notice email is repeated
Seven Day Warning
1 Week days prior to expiry the sixty day notice email is repeated
One Day Warning
1 Day prior to expiry an warning of immediate action is sent, this is sent to the administrative contact, the billing contact, the technical contact and the registrant
--------Example Email Below----------
Subject: BBOnline Warning Suspension notice and invoice for yourdomainname.net
The above domain expires on the tomorrow
Your domain will be SUSPENDED within 24 hrs.
It may still be renewed without disruption of service if IMMEDIATE payment is received.
please find attached a PDF Proforma Invoice for the renewal of yourdomainname.net.
If you are unable to read this invoice please download a copy of Adobe Acrobat from http://www.adobe.com/products/acrobat/readstep2.html.
You may log into your control panel at: https://bbonline.useradmin.co.uk and renew the domain there.
In case of any difficulties, contact us at the address below or by email accounts@bb-online.com
Best Regards,
BBOnline - Hostmaster
PO Box 2162
Luton
Beds
LU3 2JL
United Kingdom
Tel: +44 1582 572148
Fax: +44 1582 585057
--------Example Email End----------
Deletion Notices & Warnings
Expiry Day Warning
On expiry the DNS is changed to map the domain name to our ERRP renewal interface and all other domain functionality is terminated. An additional email is sent out to all contacts informing them of the change of DNS and that the domain name will be deleted in 30 days. The email informs how to renew the domain. All web traffic will be forwarded to our ERRP interface where various methods of renewal are provided.
--------Example Email Below----------
Subject: BBOnline Domain Suspension notice and invoice for yourdomainname.net
The above domain has expired
Your domain has been SUSPENDED.
It may still be renewed if IMMEDIATE payment is received.
please find attached a PDF Proforma Invoice for the renewal of yourdomainname.net.
If you are unable to read this invoice please download a copy of Adobe Acrobat from http://www.adobe.com/products/acrobat/readstep2.html.
You may log into your control panel at: https://bbonline.useradmin.co.uk and renew the domain there.
In case of any difficulties, contact us at the address below or by email accounts@bb-online.com
Best Regards,
BBOnline - Hostmaster
PO Box 2162
Luton
Beds
LU3 2JL
United Kingdom
Tel: +44 1582 572148
Fax: +44 1582 585057
--------Example Email End----------
Expiry Plus Four Days Warning
Four days after expiry, the deletion warning email is repeated
Expiry Plus Twenty Days Warning
Twenty days after expiry, the deletion warning email is repeated
Expiry Plus Twenty Five Day Warning
Twenty Five days after expiry, the deletion warning email is repeated
Deletion Day -1 Day Warning
Twenty Nine days after expiry, the deletion warning email is repeated
Deletion Day Warning
--------Example Email Below----------
Subject: BBOnline Domain Deleted for yourdomainname.net
The above domain has expired and been deleted
However it may still be recovered if redeemed from redemption. The domain name will remain in redemption for 30 days
You may recover the domain name from redemption by contacting us directly.
For the details on the redemption recovery, please visit http://www.bb-online.com/redemptionprices.shtml for details.
In case of any difficulties, contact us at the address below or by email accounts@bb-online.com
Best Regards,
BB Online - Hostmaster
PO Box 2162
Luton
Beds
LU3 2JL
United Kingdom
Tel: +44 1582 572148
Fax: +44 1582 585057
--------Example Email End----------
Redemption Recovery - ICANN Gtlds Only
After deletion, the domain name may be recovered by contacting us directly. This must be done within 30 days of the deletion.
We will only recover the domain name after the redemption fees have been paid, see Redemption Fees.